Rupee Shield Payment Protection

 Protect your payment with RSPP:

         The Rupee Shield Payment Protection is offered by provides with complete peace of mind on your online shopping on Express Dukaan. RSPP will guarantee the full value of your payment in the event and provide you with a full automatic refund of your payment in the event:

  • You do not receive shipping details within 12 days of purchase
  • Your product does not arrive to your specified shipping address in a maximum of 20 days.
  • You receive a defective / damaged / broken item at the time of delivery.

How do you file Rupee Shield Payment Protection claim?

In case you have not received any information about your product for at least 12 days or your product has not arrived by the 17th day of your order, you can file a claim by clicking on the link Return or Refund

In case your item arrived, defective, damaged, not as described, etc.

You must send the item back to: Express Dukaan

On the package you must mention return item and your Order number. It is better that you check the item at the time of delivery only and request the courier to Return to Shipper in such cases. Please fill out this form with full details of the return.

A RSPP professional will examine the product to verify your claim. When it is verified a refund will be given for your full purchase price. However, in case we find the claim to be false, we will not be able to provide you a Refund.